Testimonials
Darren Chew Kiam Yong
As Manager
Darren has been my manager since I started this career 9 years ago. He cares a lot for the team on the individual levels and spends quality time to help each team members. He makes us feel like part of his family. When it comes to sales, many will go and look for him, he will share ideas that can help you secure the deal. He loves a quote - 'Dont stop when you are tired, stop when you are done!' If you have the same mindset, Darren is the right person to be work with.
12 years of working experience with Darren, a right mentor is very important to bring your dream come true. That's where I am now. The one never stops when he is tired but stops when he is done. Never say no to any helps, just like A&E 24/7. He takes good care of his agents and is kind to us. He is not our boss not our colleague, he is our friend our family member.
Darren Chew Kiam Yong
As Financial Consultant
I’m working at Eureka Call Centre Systems which hire Visually Impaired people as telemarketer and Darren was my hirer at that point of time. When CareShield Life was launched on 1st October 2020, he approached me and told me that it was possible to claim. I am skeptical about it as I can do most of the Activities of Daily Living and none of my agents approached me about it. He went ahead to arrange the Assessor to assess me and explain to the doctor that all my daily activities have to be assisted. Initially, the doctor wasn’t convinced as I am able to do the Activities of Daily Living but Darren tried his best to convince him to put in the claims for me. True enough, after a month my claim was successful and I am able to receive $600 per month for my whole life (I’m assuming I live till age 85), and I start claiming since age 40, it will be $324,000! I really have to thank Darren for his persistence. Since then, Darren has helped a lot of Visually Impaired people to claim their CareShield Life.
I have known Darren Chew many years back and as my dedicated, service oriented and trustworthy Financial Consultant for almost a decade. He does his business with integrity and with his heart to help and looking from the point of ones well being too. He has proven it till now! I was diagnosed with a rare eye condition during my mid career life but my vision was still fine then. Slowly, I have to rely on walking stick to navigate around. By Year 2020, my vision got poorer. Knowing my condition, Darren checked through the terms and criterias on my existing policies from various insurers, approached and told me he will help me to file a claim which I am not sure it is claimable. I was advised to go for eye review and obtain a memo on my eye condition from doctor. 1st claim was filed to NTUC in Oct/Nov 2020 and successful in early Jan 2021. Subsequently, claims were filed to 3 other insurers (AIA, Aviva-MHA & Group Term Life and Great Eastern) in Jan 2021. Great Eastern approved the claim in Mar/Apr 2021, after a few follow up with the help from Darren. AIA requested more previous eye test results in Mar 2021 which I managed to obtain after few rounds of chasing from SNEC Medical Record Office, assisted by Darren. With that, Darren helped to submit the requested documents to AIA and closely monitor the outcome together with me. The claim was approved on May 2021. Aviva-MHA & Group Term Life rejected the claim twice in Feb 2021 and Mar 2021. With strong belief that it falls under claimable region, Darren wrote in once again to appeal and even stated that the other 2 insurers had approved under the same criterias. Finally, the claim was also approved on Jun 2021. So, as you can see, making a claim is such a hassle. If not for Darren's help, it is definitely a challenge for me and I don't think I could do it myself. Thanks Darren!
I have known Darren Chew from Legacy FA for more than 10 years. He is someone who has a big heart and will always be there to help. He is a man with care and compassion. He will help bring out and hang out with visually impaired individuals like me for meals and even oversea trips. Together with his team, he has helped me to claim the CareShield Life which has helped benefit me. I thank him truthfully and appreciate all his help all these years. Trust me, if you need someone to look after your portfolio and/or need any financial advice, he is the man.
Darren Chew had been my agent for many years and with his guide and help, I can understand what is the policy status and problem I facing which can be solved directly by his knowledge and guidance, he will be there for me when and whichever I needed help, really appreciate it. He is the best and problem healer in the insurance world.
I first got to know Darren through a cold calling appointment. What started out as a financial planning appointment turned out to be a friendship forged. He has been servicing my portfolio diligently and helping me tidy up wherever necessary. I have encountered some agents disappeared after making a sale over the years but Darren is not one of them. He would go extra mile to help in managing the financial plans. I have recommended Darren to few of my friends and they were highly satisfied the way he helped them to figure out a right way to manage their finances. I would highly recommend Darren for your financial planning needs.
To be honest, we have always been wary of Financial Consultants. We heard a lot of bad experiences that others have encountered. However, Darren has proven that he is different. We don't get the uncomfortable feeling that he is hard selling and this is because Darren would always understand our needs first before making any recommendations. As Darren has access to many financial instruments and insurance plans, he is capable of comparing which option would best suit our needs. This approach that he practises brings optimal value to his clients. Importantly, Darren puts in effort to maintain a relationship true to his words.
Nicole Sam Vai Sun
Making my money work harder through investing. I have been a client of Nicole’s for several years now and I have to say it's been really great working with Nicole on all my insurance needs. She really made the experience stress free. She is honest and upfront with everything. I just add on another investment plan with her recently and thanks for her recommendation that I feel I don’t need to work so hard in fact my money is working hard for me now.
Expertise you need. Service you deserve! Nicole is my one and only insurance agent that I trusted her advice. Rather than simply selling me a new policy, she closely reviewed my current policies in detail, shared the concepts of financial planning, and explained what is beneficial to me. In addition, she went the extra mile and taught me what to look out for and monitor the financial market. It has been a great experience to work with her over many years who really cares about my needs than other things else.
Rashid Osman
I first got to know Rashid through a recommendation from a friend. What started out as just a review session of my current insurance plans turned out to be a friendship forged. True to what he said, he is a friend first, financial consultant second. With his prior experience as a nurse, he was able to give valuable advice on which plans are needed and made sure that I am getting the most value and not overspending or taking unnecessary plans beyond my needs. He also made sure to explain in detail each plan and ensure that my understanding is correct. He is always patient in answering any questions and when in doubt, he will make sure to cross check before giving an answer. He always goes above and beyond in all that he does. Conversing with him always feels genuine and non-transactional. I could still remember when I wanted to get my first investment plan and he was not pushy about it but instead made sure that I took my own time to decide if I was okay with the financial commitment, which he made sure was within my means. What I particularly liked about him is how he will periodically give updates about my investment plan and even share any updates from government, especially during this covid time. He makes sure his clients know that he is always present, not just at the start when we are taking the plan with him. Unlike other advisors who will ask you for numbers of your friends or family for them to contact, he surprisingly did not do so. In fact, I willingly recommended him to my friends and families as I found that I have benefitted much from his services and wanted my close ones to benefit as well. Unsurprisingly, they in turn have also recommended to their own friends and families. With his friendly demeanour, it never feels like a chore every time we need to meet for financial updates, but instead it feels like another long awaited meet up with a friend. It is such a pleasant experience having him as a friend an financial advisor. Keep up the good work and here's wishing you success in all that you do.
Dear Mr Rashid Osman. Financial matters are never for the faint-hearted, though it is paramount to interweave them into the fabric of our lives. Financial planning and consulting is also not meant for everyone. Hence, when one meets an individual who truly embodies the true value and spirit of enabling complete strangers attain financial stability, a token of thanks is in order. You were patient in running through the various portfolios and explaining them in laymen terms, rather than dumping down on me. You were thorough and kept on checking in on my understanding at each juncture of the process. What really impressed me was the way you took the time to get a feeling for where I was at, your depth of knowledge, lateral thinking and common sense approach. Your professional, ethical and caring demeanour elicits my trust and makes me breathe easier, knowing that I am now maximising my dollars and have access to the best financial options out there, without being pigeon-holed into one particular financial institution. Embarking on this financial journey with you has truly allowed me to never succumb into a situation where one needs to change their lifestyle choices in order to invest. Thank you.
To be honest, I have always been wary of financial advisors. There are many horror stories around where many are taken in for a ride and often with many over promises only to disappear when the situation turns dire. However, I'm confident to say that Rashid isn't one of those. Interactions with him seems real and genuine. You don't get the uncomfortable feeling that he is hard selling and I say this is because Rashid often lets you lead in the conversation to understand your needs and if you know what you want, he's there to facilitate and advise and not to upsell. Rashid's access to many financial and insurance vehicles allows you to make fair comparisons across financial institutions to see what suits your needs and your wallet best. Simply said, his approach helps you find the most value for money option in a market that is already very saturated with complicated financial products. Finally Rashid does indeed put in the effort to maintain a relationship true to his sign off, "Your Friend First, Financial Consultant Second."
Chase Wong Pei
I would like to express my most sincere gratefulness to Chase for her conscientious effort in helping me through the claim submission for my late father's policy. The policy was purchased through other agents and all went MIA halfway through the claim process due to the tedious paperwork submission. I then happen to meet up with Chase who assured me that she will assist me to resubmit the claims documents. She made trips to and fro the hospital my dad resided in to gather details from the medical personnels, etc. Finally, with her tireless effort, I managed to get all the claims reimbursed to me. Thank you Chase for being such a patient and committed financial advisor even when the policy wasn't purchase through you.
I met Chase more than a decade back, when she was a rookie in the industry. Chase provides concepts that are easy to understand, honest and open. As the years went by, Chase continued to follow up with me diligently every year with no hard sell. I truly appreciate the exceptional service she provided me with and now we built a relationship. Thank you for your patience and prompt replies always.
